The Student Satisfaction Survey (SSS) is distributed to a subpopulation of students determined by distiributing surveys during a time slot when campus is most full. The selection process ensures that duplication of responses from each individual does not occur and a higher percentage of return.
| CAMPUS ENVIRONMENT | ||||||||||
| The Extra-Curricular Activities at ASCC are right for me. | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 60 | 17% | 39 | 18% | 36 | 10% | 72 | 19% | 67 | 16% |
| Agree | 204 | 59% | 122 | 56% | 16 | 4% | 195 | 53% | 212 | 52% |
| Disagree | 61 | 18% | 50 | 23% | 74 | 20% | 61 | 16% | 76 | 19% |
| Strongly Disagree | 18 | 5% | 7 | 3% | 238 | 65% | 11 | 3% | 9 | 2% |
| Not Applicable | 32 | 9% | 45 | 11% | ||||||
| Missing | ||||||||||
| 343 | 100% | 218 | 100% | 364 | 100% | 371 | 100% | 409 | 100% | |
| Recreation and intramural Sports are well organized. | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 40 | 14% | 23 | 11% | 48 | 13% | 38 | 10% | 40 | 10% |
| Agree | 126 | 43% | 95 | 44% | 28 | 7% | 138 | 37% | 175 | 43% |
| Disagree | 110 | 38% | 73 | 34% | 109 | 29% | 120 | 32% | 100 | 24% |
| Strongly Disagree | 14 | 5% | 23 | 11% | 197 | 52% | 31 | 8% | 27 | 7% |
| Not Applicable | 42 | 11% | 62 | 15% | ||||||
| Missing | 2 | 1% | 5 | 1% | ||||||
| 290 | 100% | 214 | 100% | 382 | 100% | 371 | 100% | 409 | 100% | |
| There is enough places to rest and study on campus | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 90 | 25% | 65 | 27% | 14 | 5% | 95 | 26% | 123 | 30% |
| Agree | 129 | 36% | 87 | 37% | 52 | 18% | 119 | 32% | 153 | 37% |
| Disagree | 98 | 27% | 56 | 24% | 67 | 23% | 85 | 23% | 78 | 19% |
| Strongly Disagree | 44 | 12% | 30 | 13% | 162 | 55% | 49 | 13% | 37 | 9% |
| Not Applicable | 23 | 6% | 17 | 4% | ||||||
| Missing | 1 | 0.2% | ||||||||
| 361 | 100% | 238 | 100% | 295 | 100% | 371 | 100% | 409 | 100% | |
| I feel safe and secure on campus | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 108 | 29% | 65 | 27% | 9 | 3% | 115 | 31% | 142 | 35% |
| Agree | 177 | 48% | 128 | 53% | 19 | 6% | 174 | 47% | 199 | 49% |
| Disagree | 60 | 16% | 36 | 15% | 58 | 20% | 54 | 15% | 50 | 12% |
| Strongly Disagree | 24 | 7% | 13 | 5% | 210 | 71% | 16 | 4% | 9 | 2% |
| Not Applicable | 12 | 3% | 7 | 2% | ||||||
| Missing | 2 | 0% | ||||||||
| 369 | 100% | 242 | 100% | 296 | 100% | 371 | 100% | 409 | 100% | |
| The classrooms and laboratories are well-maintained | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 88 | 24% | 42 | 18% | 11 | 3% | 102 | 27% | 129 | 32% |
| Agree | 182 | 50% | 104 | 44% | 25 | 8% | 157 | 42% | 192 | 47% |
| Disagree | 67 | 18% | 68 | 29% | 79 | 25% | 81 | 22% | 62 | 15% |
| Strongly Disagree | 27 | 7% | 23 | 10% | 203 | 64% | 22 | 6% | 14 | 3% |
| Not Applicable | 8 | 2% | 10 | 2% | ||||||
| Missing | 1 | 0% | 2 | 0% | ||||||
| 364 | 100% | 237 | 100% | 318 | 100% | 371 | 100% | 409 | 100% | |
| The restrooms are clean and well-maintained | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 90 | 25% | 56 | 23% | 21 | 6% | 86 | 23% | 109 | 27% |
| Agree | 139 | 38% | 115 | 48% | 56 | 17% | 151 | 41% | 193 | 47% |
| Disagree | 80 | 22% | 46 | 19% | 69 | 21% | 79 | 21% | 69 | 17% |
| Strongly Disagree | 55 | 15% | 25 | 10% | 181 | 55% | 40 | 11% | 28 | 7% |
| Not Applicable | 12 | 3% | 9 | 2% | ||||||
| Missing | 3 | 1% | 1 | 0% | ||||||
| 364 | 100% | 242 | 100% | 327 | 100% | 371 | 100% | 409 | 100% | |
| The grounds and Public areas are maintained. | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 89 | 24% | 64 | 26% | 6 | 2% | 91 | 25% | 121 | 30% |
| Agree | 177 | 48% | 120 | 49% | 15 | 5% | 194 | 52% | 223 | 55% |
| Disagree | 80 | 22% | 48 | 20% | 64 | 21% | 62 | 17% | 48 | 12% |
| Strongly Disagree | 24 | 6% | 11 | 5% | 224 | 72% | 16 | 4% | 8 | 2% |
| Not Applicable | 6 | 2% | 7 | 2% | ||||||
| Missing | 2 | 1% | 2 | 0.5% | ||||||
| 370 | 100% | 243 | 100% | 309 | 100% | 371 | 100% | 409 | 100% | |
| The cafeteria is opened during convenient hours. | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 119 | 33% | 64 | 27% | 15 | 6% | 137 | 37% | 141 | 34% |
| Agree | 180 | 50% | 127 | 53% | 15 | 6% | 178 | 48% | 197 | 48% |
| Disagree | 46 | 13% | 40 | 17% | 32 | 12% | 27 | 7% | 34 | 8% |
| Strongly Disagree | 15 | 4% | 10 | 4% | 206 | 77% | 13 | 4% | 14 | 3% |
| Not Applicable | 13 | 4% | 21 | 5% | ||||||
| Missing | 3 | 1% | 2 | 0% | ||||||
| 360 | 100% | 241 | 100% | 268 | 100% | 371 | 100% | 409 | 100% | |
| The food prices at the cafeteria are reasonable | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 42 | 12% | 34 | 15% | 52 | 13% | 37 | 10% | 29 | 7% |
| Agree | 121 | 35% | 93 | 40% | 141 | 36% | 73 | 20% | 94 | 23% |
| Disagree | 107 | 31% | 65 | 28% | 106 | 27% | 109 | 29% | 117 | 29% |
| Strongly Disagree | 73 | 21% | 38 | 17% | 92 | 24% | 95 | 26% | 111 | 27% |
| Not Applicable | 57 | 15% | 57 | 14% | ||||||
| Missing | 1 | 0% | ||||||||
| 343 | 100% | 230 | 100% | 391 | 100% | 371 | 100% | 409 | 100% | |
| Health Services are available | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 42 | 13% | 26 | 12% | 52 | 14% | 53 | 14% | 122 | 30% |
| Agree | 125 | 37% | 99 | 45% | 57 | 15% | 112 | 30% | 184 | 45% |
| Disagree | 116 | 35% | 76 | 34% | 102 | 27% | 116 | 31% | 60 | 15% |
| Strongly Disagree | 53 | 16% | 21 | 9% | 168 | 44% | 40 | 11% | 14 | 3% |
| Not Applicable | 48 | 13% | 28 | 7% | ||||||
| Missing | 2 | 1% | 1 | 0% | ||||||
| 336 | 100% | 222 | 100% | 379 | 100% | 371 | 100% | 409 | 100% | |
| COMMUNICATION | ||||||||||
| Student orientation is very helpful | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 110 | 31% | 67 | 29% | 22 | 7% | 89 | 24% | 122 | 30% |
| Agree | 189 | 53% | 118 | 51% | 19 | 6% | 164 | 44% | 184 | 45% |
| Disagree | 44 | 12% | 39 | 17% | 65 | 21% | 74 | 20% | 60 | 15% |
| Strongly Disagree | 14 | 4% | 9 | 4% | 207 | 66% | 14 | 4% | 14 | 3% |
| Not Applicable | 30 | 8% | 28 | 7% | ||||||
| Missing | 1 | 0% | ||||||||
| 357 | 100% | 233 | 100% | 313 | 100% | 371 | 100% | 409 | 100% | |
| The General Student Catalog is accessible | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 64 | 18% | 42 | 18% | 27 | 8% | 90 | 24% | 102 | 25% |
| Agree | 185 | 52% | 132 | 56% | 26 | 8% | 165 | 44% | 199 | 49% |
| Disagree | 82 | 23% | 49 | 21% | 72 | 21% | 71 | 19% | 59 | 14% |
| Strongly Disagree | 27 | 8% | 11 | 5% | 214 | 63% | 20 | 5% | 20 | 5% |
| Not Applicable | 21 | 6% | 28 | 7% | ||||||
| Missing | 4 | 1% | 1 | 0% | ||||||
| 358 | 100% | 234 | 100% | 339 | 100% | 371 | 100% | 409 | 100% | |
| Campus publications are adequate in keeping me informed | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 52 | 14% | 36 | 16% | 15 | 4% | 60 | 16% | 80 | 20% |
| Agree | 150 | 42% | 119 | 51% | 40 | 10% | 160 | 43% | 182 | 44% |
| Disagree | 117 | 33% | 57 | 25% | 125 | 32% | 101 | 27% | 105 | 26% |
| Strongly Disagree | 41 | 11% | 20 | 9% | 205 | 53% | 29 | 8% | 24 | 6% |
| Not Applicable | 21 | 6% | 18 | 4% | ||||||
| Missing | ||||||||||
| 360 | 100% | 232 | 100% | 385 | 100% | 371 | 100% | 409 | 100% | |
| Channels are available for me to express ideas and complaints | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 47 | 13% | 30 | 13% | 30 | 8% | 44 | 12% | 65 | 16% |
| Agree | 135 | 38% | 93 | 42% | 28 | 8% | 148 | 40% | 149 | 36% |
| Disagree | 119 | 34% | 78 | 35% | 137 | 38% | 122 | 33% | 128 | 31% |
| Strongly Disagree | 51 | 14% | 23 | 10% | 169 | 46% | 35 | 9% | 28 | 7% |
| Not Applicable | 20 | 5% | 36 | 9% | ||||||
| Missing | 2 | 1% | 3 | 1% | ||||||
| 352 | 100% | 224 | 100% | 364 | 100% | 371 | 100% | 409 | 100% | |
| LEARNING RESOURCES | ||||||||||
| Library Hours are convenient | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 138 | 37% | 100 | 41% | 10 | 4% | 144 | 39% | 171 | 42% |
| Agree | 181 | 49% | 113 | 47% | 11 | 4% | 173 | 47% | 190 | 46% |
| Disagree | 41 | 11% | 21 | 9% | 25 | 10% | 34 | 9% | 30 | 7% |
| Strongly Disagree | 13 | 3% | 7 | 3% | 208 | 82% | 12 | 3% | 6 | 1% |
| Not Applicable | 7 | 2% | 12 | 3% | ||||||
| Missing | ||||||||||
| 373 | 100% | 241 | 100% | 254 | 100% | 371 | 100% | 409 | 100% | |
| Library staff are knowledgable and helpful | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 136 | 37% | 100 | 41% | 21 | 8% | 144 | 39% | 170 | 42% |
| Agree | 173 | 47% | 104 | 43% | 16 | 6% | 158 | 43% | 181 | 44% |
| Disagree | 45 | 12% | 31 | 13% | 44 | 17% | 36 | 10% | 43 | 11% |
| Strongly Disagree | 18 | 5% | 8 | 3% | 183 | 69% | 15 | 4% | 7 | 2% |
| Not Applicable | 15 | 4% | 7 | 2% | ||||||
| Missing | 1 | 0% | ||||||||
| 372 | 100% | 243 | 100% | 264 | 100% | 371 | 100% | 409 | 100% | |
| Library resources are current and well maintained | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 117 | 32% | 81 | 33% | 19 | 7% | 139 | 37% | 169 | 41% |
| Agree | 186 | 51% | 110 | 45% | 11 | 4% | 172 | 46% | 185 | 45% |
| Disagree | 42 | 11% | 42 | 17% | 40 | 15% | 37 | 10% | 37 | 9% |
| Strongly Disagree | 22 | 6% | 11 | 5% | 195 | 74% | 11 | 3% | 8 | 2% |
| Not Applicable | 8 | 2% | 9 | 2% | ||||||
| Missing | 2 | 1% | 1 | 0% | ||||||
| 367 | 100% | 244 | 100% | 265 | 100% | 371 | 100% | 409 | 100% | |
| Computer lab hours are convenient | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 80 | 22% | 59 | 25% | 13 | 5% | 116 | 31% | 123 | 30% |
| Agree | 146 | 40% | 120 | 50% | 15 | 5% | 167 | 45% | 199 | 49% |
| Disagree | 97 | 27% | 40 | 17% | 42 | 15% | 57 | 15% | 56 | 14% |
| Strongly Disagree | 39 | 11% | 20 | 8% | 211 | 75% | 18 | 5% | 14 | 3% |
| Not Applicable | 11 | 3% | 16 | 4% | ||||||
| Missing | 1 | 0% | ||||||||
| 362 | 100% | 239 | 100% | 281 | 100% | 371 | 100% | 409 | 100% | |
| Computer wait times are brief | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 62 | 17% | 47 | 20% | 20 | 6% | 79 | 21% | 96 | 23% |
| Agree | 141 | 39% | 105 | 44% | 20 | 6% | 161 | 43% | 206 | 50% |
| Disagree | 109 | 30% | 56 | 24% | 88 | 26% | 94 | 25% | 65 | 16% |
| Strongly Disagree | 48 | 13% | 28 | 12% | 209 | 62% | 22 | 6% | 18 | 4% |
| Not Applicable | 14 | 4% | 23 | 6% | ||||||
| Missing | 1 | 0% | 1 | 0% | ||||||
| 360 | 100% | 236 | 100% | 337 | 100% | 371 | 100% | 409 | 100% | |
| Computer software is up to date | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 87 | 24% | 50 | 21% | 23 | 7% | 64 | 17% | 79 | 19% |
| Agree | 167 | 47% | 99 | 41% | 37 | 11% | 140 | 38% | 177 | 43% |
| Disagree | 76 | 21% | 60 | 25% | 98 | 28% | 87 | 23% | 90 | 22% |
| Strongly Disagree | 28 | 8% | 33 | 14% | 187 | 54% | 48 | 13% | 36 | 9% |
| Not Applicable | 31 | 8% | 25 | 6% | ||||||
| Missing | 1 | 0% | 2 | 0% | ||||||
| 358 | 100% | 242 | 100% | 345 | 100% | 371 | 100% | 409 | 100% | |
| Tutoring is available for me | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 151 | 42% | 70 | 30% | 29 | 10% | 140 | 38% | 142 | 35% |
| Agree | 159 | 44% | 109 | 47% | 15 | 5% | 160 | 43% | 180 | 44% |
| Disagree | 36 | 10% | 40 | 17% | 44 | 15% | 41 | 11% | 47 | 11% |
| Strongly Disagree | 12 | 3% | 14 | 6% | 204 | 70% | 6 | 2% | 9 | 2% |
| Not Applicable | 23 | 6% | 30 | 7% | ||||||
| Missing | 1 | 0% | 1 | 0% | ||||||
| 358 | 100% | 233 | 100% | 292 | 100% | 371 | 100% | 409 | 100% | |
| COUNSELING AND ADVISING | ||||||||||
| A. Counselors and Advisors are available when I need them. | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 118 | 33% | 71 | 30% | 18 | 5% | 87 | 23% | 98 | 24% |
| Agree | 155 | 43% | 100 | 43% | 42 | 13% | 151 | 41% | 207 | 51% |
| Disagree | 65 | 18% | 51 | 22% | 90 | 27% | 80 | 22% | 59 | 14% |
| Strongly Disagree | 19 | 5% | 12 | 5% | 181 | 55% | 27 | 7% | 30 | 7% |
| Not Applicable | 19 | 5% | 11 | 3% | ||||||
| Missing | 6 | 2% | 4 | 1% | ||||||
| 357 | 100% | 234 | 100% | 331 | 100% | 371 | 100% | 409 | 100% | |
| B. Counselors and Advisors are accurate and helpful. | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 123 | 34% | 68 | 29% | 21 | 7% | 95 | 26% | 98 | 24% |
| Agree | 174 | 48% | 126 | 53% | 26 | 8% | 169 | 46% | 207 | 51% |
| Disagree | 56 | 15% | 37 | 16% | 65 | 20% | 68 | 18% | 59 | 14% |
| Strongly Disagree | 11 | 3% | 7 | 3% | 209 | 65% | 24 | 6% | 30 | 7% |
| Not Applicable | 14 | 4% | 11 | 3% | ||||||
| Missing | 1 | 0% | 4 | 1% | ||||||
| 364 | 100% | 238 | 100% | 321 | 100% | 371 | 100% | 409 | 100% | |
| C.Counselors and Advising prepare me for the workforce. | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 93 | 26% | 63 | 27% | 29 | 9% | 74 | 20% | 76 | 19% |
| Agree | 179 | 50% | 118 | 50% | 27 | 8% | 154 | 42% | 197 | 48% |
| Disagree | 72 | 20% | 47 | 20% | 90 | 26% | 97 | 26% | 74 | 18% |
| Strongly Disagree | 15 | 4% | 8 | 3% | 194 | 57% | 26 | 7% | 29 | 7% |
| Not Applicable | 19 | 5% | 27 | 7% | ||||||
| Missing | 1 | 0% | 6 | 1% | ||||||
| 359 | 100% | 236 | 100% | 340 | 100% | 371 | 100% | 409 | 100% | |
| D. Counselors and Advisors prepared me for transfer. | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 79 | 23% | 58 | 25% | 42 | 12% | 74 | 20% | 77 | 19% |
| Agree | 175 | 50% | 116 | 51% | 28 | 8% | 157 | 42% | 187 | 46% |
| Disagree | 85 | 24% | 46 | 20% | 91 | 26% | 86 | 23% | 76 | 19% |
| Strongly Disagree | 12 | 3% | 8 | 4% | 189 | 54% | 24 | 6% | 32 | 8% |
| Not Applicable | 27 | 7% | 33 | 8% | ||||||
| Missing | 3 | 1% | 4 | 1% | ||||||
| 351 | 100% | 228 | 100% | 350 | 100% | 371 | 100% | 409 | 100% | |
| E. Counselors and Advisors show concern for my success. | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 131 | 36% | 77 | 33% | 29 | 9% | 97 | 26% | 105 | 26% |
| Agree | 149 | 41% | 115 | 49% | 28 | 9% | 148 | 40% | 182 | 44% |
| Disagree | 65 | 18% | 31 | 13% | 78 | 24% | 67 | 18% | 68 | 17% |
| Strongly Disagree | 18 | 5% | 11 | 5% | 190 | 58% | 36 | 10% | 33 | 8% |
| Not Applicable | 22 | 6% | 17 | 4% | ||||||
| Missing | 1 | 0% | 4 | 1% | ||||||
| 363 | 100% | 234 | 100% | 325 | 100% | 371 | 100% | 409 | 100% | |
| I can usually get into the classes I need. | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 62 | 18% | 32 | 14% | 25 | 8% | 107 | 29% | 127 | 31% |
| Agree | 110 | 32% | 79 | 35% | 38 | 12% | 149 | 40% | 165 | 40% |
| Disagree | 94 | 27% | 53 | 24% | 82 | 25% | 73 | 20% | 79 | 19% |
| Strongly Disagree | 79 | 23% | 60 | 27% | 180 | 55% | 27 | 7% | 30 | 7% |
| Not Applicable | 15 | 4% | 8 | 2% | ||||||
| Missing | ||||||||||
| 345 | 100% | 224 | 100% | 325 | 100% | 371 | 100% | 409 | 100% | |
| There are sufficient courses in my program available to me. | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Strongly Agree | 66 | 19% | 36 | 16% | 25 | 7% | 95 | 26% | 105 | 26% |
| Agree | 146 | 41% | 101 | 44% | 22 | 7% | 170 | 46% | 177 | 43% |
| Disagree | 84 | 24% | 56 | 25% | 72 | 22% | 64 | 17% | 57 | 14% |
| Strongly Disagree | 56 | 16% | 35 | 15% | 215 | 64% | 21 | 6% | 35 | 9% |
| Not Applicable | 20 | 5% | 30 | 7% | ||||||
| Missing | 1 | 0% | 5 | 1% | ||||||
| 352 | 100% | 228 | 100% | 334 | 100% | 371 | 100% | 409 | 100% | |
| SERVICES BY DIVISIONS | ||||||||||
| Library | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 118 | 33% | 71 | 30% | 2 | 1% | 154 | 42% | 200 | 49% |
| Satisfied | 155 | 43% | 100 | 43% | 9 | 4% | 153 | 41% | 134 | 33% |
| Somewhat Satisfied | 43 | 12% | 47 | 11% | ||||||
| Unsatisfied | 65 | 18% | 51 | 22% | 63 | 28% | 3 | 1% | 5 | 1% |
| Very Unsatisfied | 19 | 5% | 12 | 5% | 151 | 67% | 8 | 2% | 2 | 0% |
| Not Applicable | 9 | 2% | 12 | 3% | ||||||
| Missing | 1 | 0% | 9 | 2% | ||||||
| 357 | 100% | 234 | 100% | 225 | 100% | 371 | 100% | 409 | 100% | |
| Custodial (Campus cleanliness) | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 85 | 24% | 51 | 22% | 5 | 2% | 130 | 35% | 135 | 33% |
| Satisfied | 190 | 53% | 119 | 51% | 20 | 7% | 144 | 39% | 160 | 39% |
| Somewhat Satisfied | 66 | 18% | 82 | 20% | ||||||
| Unsatisfied | 65 | 18% | 55 | 24% | 92 | 31% | 16 | 4% | 14 | 3% |
| Very Unsatisfied | 17 | 5% | 8 | 3% | 179 | 60% | 8 | 2% | 3 | 1% |
| Not Applicable | 5 | 1% | 7 | 2% | ||||||
| Missing | 2 | 1% | 8 | 2% | ||||||
| 357 | 100% | 233 | 100% | 296 | 100% | 371 | 100% | 409 | 100% | |
| Admissions | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 70 | 19% | 43 | 19% | 33 | 10% | 69 | 19% | 81 | 20% |
| Satisfied | 177 | 49% | 108 | 47% | 42 | 12% | 126 | 34% | 158 | 39% |
| Somewhat Satisfied | 99 | 27% | 100 | 24% | ||||||
| Unsatisfied | 88 | 24% | 59 | 26% | 113 | 33% | 39 | 11% | 26 | 6% |
| Very Unsatisfied | 25 | 7% | 21 | 9% | 156 | 45% | 30 | 8% | 30 | 7% |
| Not Applicable | 6 | 2% | 9 | 2% | ||||||
| Missing | 2 | 1% | 5 | 1% | ||||||
| 360 | 100% | 231 | 100% | 344 | 100% | 371 | 100% | 409 | 100% | |
| Registrar | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 74 | 21% | 50 | 21% | 25 | 7% | 83 | 22% | 79 | 19% |
| Satisfied | 176 | 50% | 117 | 50% | 42 | 12% | 119 | 32% | 140 | 34% |
| Somewhat Satisfied | 100 | 27% | 111 | 27% | ||||||
| Unsatisfied | 74 | 21% | 42 | 18% | 121 | 35% | 33 | 9% | 32 | 8% |
| Very Unsatisfied | 30 | 8% | 24 | 10% | 159 | 46% | 25 | 7% | 31 | 8% |
| Not Applicable | 11 | 3% | 9 | 2% | ||||||
| Missing | 7 | 2% | ||||||||
| 354 | 100% | 233 | 100% | 347 | 100% | 371 | 100% | 409 | 100% | |
| Dean of Academic Affair's Office | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 130 | 35% | 102 | 42% | 11 | 4% | 79 | 21% | 87 | 21% |
| Satisfied | 169 | 45% | 99 | 41% | 15 | 5% | 165 | 44% | 154 | 38% |
| Somewhat Satisfied | 75 | 20% | 111 | 27% | ||||||
| Unsatisfied | 45 | 12% | 31 | 13% | 94 | 31% | 17 | 5% | 21 | 5% |
| Very Unsatisfied | 18 | 5% | 8 | 3% | 182 | 60% | 14 | 4% | 9 | 2% |
| Not Applicable | 21 | 6% | 20 | 5% | ||||||
| Missing | 7 | 2% | ||||||||
| 362 | 97% | 240 | 99% | 302 | 100% | 371 | 100% | 409 | 100% | |
| Dean of Student Services' Office | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 152 | 44% | 122 | 56% | 10 | 3% | 83 | 22% | 91 | 22% |
| Satisfied | 104 | 30% | 30 | 14% | 24 | 8% | 152 | 41% | 152 | 37% |
| Somewhat Satisfied | 73 | 20% | 101 | 25% | ||||||
| Unsatisfied | 62 | 18% | 52 | 24% | 82 | 28% | 23 | 6% | 24 | 6% |
| Very Unsatisfied | 25 | 7% | 14 | 6% | 177 | 60% | 18 | 5% | 11 | 3% |
| Not Applicable | 19 | 5% | 22 | 5% | ||||||
| Missing | 3 | 1% | 8 | 2% | ||||||
| 343 | 100% | 218 | 100% | 293 | 100% | 371 | 100% | 409 | 100% | |
| Business Office (Payment for tuition, registration fees, graduation fees, etc) | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 130 | 35% | 102 | 42% | 14 | 5% | 95 | 26% | 110 | 27% |
| Satisfied | 169 | 45% | 99 | 41% | 28 | 10% | 130 | 35% | 145 | 35% |
| Somewhat Satisfied | 88 | 24% | 88 | 22% | ||||||
| Unsatisfied | 45 | 12% | 31 | 13% | 82 | 28% | 29 | 8% | 33 | 8% |
| Very Unsatisfied | 18 | 5% | 8 | 3% | 169 | 58% | 16 | 4% | 13 | 3% |
| Not Applicable | 10 | 3% | 12 | 3% | ||||||
| Missing | 3 | 1% | 8 | 2% | ||||||
| 362 | 97% | 240 | 99% | 293 | 100% | 371 | 100% | 409 | 100% | |
| Le Bookstore | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 74 | 21% | 50 | 21% | 20 | 7% | 96 | 26% | 110 | 27% |
| Satisfied | 176 | 50% | 117 | 50% | 27 | 9% | 124 | 33% | 135 | 33% |
| Somewhat Satisfied | 84 | 23% | 93 | 23% | ||||||
| Unsatisfied | 74 | 21% | 42 | 18% | 86 | 30% | 29 | 8% | 34 | 8% |
| Very Unsatisfied | 30 | 8% | 24 | 10% | 157 | 54% | 24 | 6% | 20 | 5% |
| Not Applicable | 8 | 2% | ||||||||
| Missing | 2 | 1% | 9 | 2% | ||||||
| 354 | 100% | 233 | 100% | 290 | 100% | 371 | 100% | 409 | 100% | |
| Management Information Systems (Computer systems, network, internet) | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 118 | 33% | 71 | 30% | 21 | 7% | 88 | 24% | 93 | 23% |
| Satisfied | 155 | 43% | 100 | 43% | 37 | 12% | 127 | 34% | 164 | 40% |
| Somewhat Satisfied | 99 | 27% | 93 | 23% | ||||||
| Unsatisfied | 65 | 18% | 51 | 22% | 98 | 31% | 39 | 11% | 24 | 6% |
| Very Unsatisfied | 19 | 5% | 12 | 5% | 164 | 51% | 16 | 4% | 14 | 3% |
| Not Applicable | 9 | 2% | ||||||||
| Missing | 2 | 1% | 12 | 3% | ||||||
| 357 | 100% | 234 | 100% | 320 | 100% | 371 | 100% | 409 | 100% | |
| Financial Aid | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 83 | 23% | 43 | 18% | 19 | 7% | 109 | 29% | 113 | 28% |
| Satisfied | 186 | 52% | 135 | 56% | 27 | 9% | 125 | 34% | 147 | 36% |
| Somewhat Satisfied | 86 | 23% | 78 | 19% | ||||||
| Unsatisfied | 68 | 19% | 49 | 20% | 92 | 32% | 30 | 8% | 27 | 7% |
| Very Unsatisfied | 24 | 7% | 13 | 5% | 153 | 53% | 19 | 5% | 20 | 5% |
| Not Applicable | 20 | 5% | ||||||||
| Missing | 4 | 1% | ||||||||
| 361 | 100% | 240 | 100% | 291 | 100% | 371 | 100% | 409 | 100% | |
| Counseling | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 83 | 23% | 43 | 18% | 11 | 4% | 100 | 27% | 101 | 25% |
| Satisfied | 186 | 52% | 135 | 56% | 31 | 10% | 129 | 35% | 165 | 40% |
| Somewhat Satisfied | 89 | 24% | 79 | 19% | ||||||
| Unsatisfied | 68 | 19% | 49 | 20% | 105 | 33% | 31 | 8% | 24 | 6% |
| Very Unsatisfied | 24 | 7% | 13 | 5% | 167 | 53% | 21 | 6% | 14 | 3% |
| Not Applicable | 21 | 5% | ||||||||
| Missing | 1 | 0% | 5 | 1% | ||||||
| 361 | 100% | 240 | 100% | 314 | 100% | 371 | 100% | 409 | 100% | |
| Student Government Association | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 173 | 47% | 100 | 41% | 18 | 6% | 75 | 20% | 97 | 24% |
| Satisfied | 136 | 37% | 104 | 43% | 36 | 12% | 138 | 37% | 148 | 36% |
| Somewhat Satisfied | 97 | 26% | 101 | 25% | ||||||
| Unsatisfied | 45 | 12% | 31 | 13% | 104 | 33% | 29 | 8% | 19 | 5% |
| Very Unsatisfied | 18 | 5% | 8 | 3% | 155 | 50% | 30 | 8% | 14 | 3% |
| Not Applicable | 25 | 6% | ||||||||
| Missing | 2 | 1% | 5 | 1% | ||||||
| 372 | 100% | 243 | 100% | 313 | 100% | 371 | 100% | 409 | 100% | |
| Student Learning Assistance Center (Tutoring/transfer) | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 151 | 42% | 70 | 30% | 11 | 4% | 104 | 28% | 120 | 29% |
| Satisfied | 159 | 44% | 109 | 47% | 17 | 6% | 143 | 39% | 164 | 40% |
| Somewhat Satisfied | 85 | 23% | 71 | 17% | ||||||
| Unsatisfied | 36 | 10% | 40 | 17% | 76 | 28% | 26 | 7% | 17 | 4% |
| Very Unsatisfied | 12 | 3% | 14 | 6% | 171 | 62% | 11 | 3% | 8 | 2% |
| Not Applicable | 25 | 6% | ||||||||
| Missing | 2 | 1% | 4 | 1% | ||||||
| 358 | 100% | 233 | 100% | 275 | 100% | 371 | 100% | 409 | 100% | |
| Student Employment Center | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 42 | 13% | 26 | 12% | 14 | 5% | 86 | 23% | 88 | 22% |
| Satisfied | 125 | 37% | 99 | 45% | 17 | 6% | 130 | 35% | 155 | 38% |
| Somewhat Satisfied | 102 | 27% | 91 | 22% | ||||||
| Unsatisfied | 116 | 35% | 76 | 34% | 96 | 33% | 34 | 9% | 18 | 4% |
| Very Unsatisfied | 53 | 16% | 21 | 9% | 161 | 56% | 17 | 5% | 11 | 3% |
| Not Applicable | 43 | 11% | ||||||||
| Missing | 2 | 1% | 3 | 1% | ||||||
| 336 | 100% | 222 | 100% | 288 | 100% | 371 | 100% | 409 | 100% | |
| Veteran Affairs Student assistance Center | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 40 | 14% | 23 | 11% | 14 | 5% | 83 | 22% | 88 | 22% |
| Satisfied | 126 | 43% | 95 | 44% | 24 | 9% | 138 | 37% | 146 | 36% |
| Somewhat Satisfied | 99 | 27% | 82 | 20% | ||||||
| Unsatisfied | 110 | 38% | 73 | 34% | 87 | 33% | 20 | 5% | 16 | 4% |
| Very Unsatisfied | 14 | 5% | 23 | 11% | 142 | 53% | 20 | 5% | 8 | 2% |
| Not Applicable | 65 | 16% | ||||||||
| Missing | 1 | 0% | 4 | 1% | ||||||
| 290 | 100% | 214 | 100% | 267 | 100% | 371 | 100% | 409 | 100% | |
| Student Support Services | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 90 | 25% | 65 | 27% | 13 | 5% | 90 | 24% | 95 | 23% |
| Satisfied | 129 | 36% | 87 | 37% | 20 | 7% | 138 | 37% | 148 | 36% |
| Somewhat Satisfied | 94 | 25% | 83 | 20% | ||||||
| Unsatisfied | 98 | 27% | 56 | 24% | 90 | 33% | 25 | 7% | 27 | 7% |
| Very Unsatisfied | 44 | 12% | 30 | 13% | 149 | 55% | 20 | 5% | 11 | 3% |
| Not Applicable | 42 | 10% | ||||||||
| Missing | 4 | 1% | 3 | 1% | ||||||
| 361 | 100% | 238 | 100% | 272 | 100% | 371 | 100% | 409 | 100% | |
| Security (campus safety) | ||||||||||
| Fall '14 | Spr. '15 | Fall '15 | Spr. '16 | Fall '16 | ||||||
| Very Satisfied | 90 | 25% | 56 | 23% | 31 | 11% | 94 | 25% | 127 | 31% |
| Satisfied | 139 | 38% | 115 | 48% | 40 | 14% | 112 | 30% | 139 | 34% |
| Somewhat Satisfied | 89 | 24% | 76 | 19% | ||||||
| Unsatisfied | 80 | 22% | 46 | 19% | 94 | 32% | 25 | 7% | 23 | 6% |
| Very Unsatisfied | 55 | 15% | 25 | 10% | 128 | 44% | 33 | 9% | 28 | 7% |
| Not Applicable | 17 | 5% | 13 | 3% | ||||||
| Missing | 1 | 0% | 3 | 1% | ||||||
| 364 | 100% | 242 | 100% | 293 | 100% | 371 | 100% | 409 | 100% | |