II.B.3. The institution evaluates library and other learning support services to assure their adequacy in meeting identified student needs. Evaluation of these services includes evidence that they contribute to the attainment of student learning outcomes. The institution uses the results of these evaluations as the basis for improvement.
The changes made at the College to comply with this standard were guided by Recommendation 1.
ASCC uses Divisional and Institutional Program Review to evaluate library and other learning support services. Divisional review for library and other learning support services includes library user surveys, and bi-weekly, quarterly, end of year reports, as well as staff performance evaluations for both to insure mission readiness status. Institutional review for both is through the office of Institutional Effectiveness (IE) Annual Institutional Program Review for each division where the results are compiled by IE and disseminated to the whole college for each division’s review and respective improvement activities.
The College has identified Institutional Data Sets (IDS) 0011: Student Services to collect data on student support services that include Admissions, Tutoring, Counseling, Financial Aid, Library Services, and Records. This data is available on the ASCC’s website. The data is accessible to all constituents and decision-making groups for divisional and institutional planning.
The above chart show the college teaches information literacy skills, but not for credit. Information literacy is embedded into our General Education Program with assignments provided by the faculty to their students that require them to use the library for information research skills.
Further the library assesses use, access, and relationship of services to intended student learning through its daily Exit Gate statistic and student usage count from Circulation and Reference Desks, Special Collection, and Education Resource Center room.
Use, access, and relationship statistics include but are not limited to daily student or patron count:1
- number of new library cards issued,
- number of books or materials checked in or out,
- faculty with students library tours,
- computer use sign in sheet by student (include stating academic program),
- faculty, or community member for the purposes of email, typing or research.
As well as use, access, and relationship of services data from other library work areas are compiled and incorporated into the library’s required Bi-Weekly Report and subsequent Quarterly and End of Year Reports.
Computer labs and SLA Center-Annex use, access, and relationship of services are also assessed through similar student intake methods like sign in sheets and on-site staff intake person monitors and tutors who provide the needed support services to students and record it in a daily activity log for subsequent divisional reporting, review, and improvement activities.
The institutional Program review solicits input from faculty and staff in evaluating the services of learning resources. The library user survey receives feedback from students on the evaluation of Library services.